About your privacy

Consent is given to CapeSoft Eco Time to process personal information when any of the contact channels of this website is being used to submit information. This includes, but is not limited to reaching out to us through the live chat, email and submitting a request on the “Contact us” page.

We understand that your personal information is important to you and that you may be apprehensive about disclosing it. Your privacy is just as important to us and we are committed to safeguarding and processing your information in a lawful manner.

We also want to make sure that you understand how and for what purpose we process your information. If for any reason you think that your information is not processed in a correct manner, or that your information is being used for a purpose other than that for what it was originally intended, you can contact our Information Officer.

You can request access to the information we hold about you at any time and if you think that we have outdated information, please request us to update or correct it.

Purpose for Processing your Information

We collect, hold, and use your personal information mainly to provide you with access to the services and products that we provide. We will only process your information for a purpose you would reasonably expect, including:

• Providing you with advice, products and services that suit your needs as requested
• To verify your identity and to conduct credit reference searches
• To notify you of new products or developments that may be of interest to you
• To confirm, verify and update your details
• To comply with any legal and regulatory requirements

Some of your information that we hold may include, your first and last name, email address, other physical address, other contact information, your title occupation, and your banking details if required.

Consent to Disclose and Share your Information

We may need to share your information to provide advice, reports, analyses, products or services that you have requested.

We do not share your information, but in cases where our product offering includes a collaboration with another vendor, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us. Your information may be hosted on servers managed by a third-party service provider, which is located inside of South Africa.

Click here for more information about the Eco Time Privacy Policy and your rights.